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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trenton Landsaw

Trenton Landsaw

August 3, 2025

5  out of  5
rating by Trenton Landsaw
"Needed a quick renters insurance policy. Got it cheap and super easy."
We responded:
"Thank you, Trenton! I'm happy to hear that getting your insurance was both affordable and straightforward. If you have any more insurance needs or questions, feel free to reach out anytime. Thanks for choosing us!"
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Fly Mae

August 1, 2025

5  out of  5
rating by Fly Mae
"Hayley is an awesome agent! She’s on top of informing me of what I need know, she gets back to me at reasonable times and is always professional and compassionate!"
We responded:
"Thank you! I'm happy to hear that Hayley has been providing you with such professional and compassionate service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Xiomara Caban

August 1, 2025

5  out of  5
rating by Xiomara Caban
"One of the best customer services I have ever had. Worked with Britny and excellence does not due her justice. Extremely informative and super patient with explaining everything."
We responded:
"Thank you, Xiomara! I'm so happy to hear about your positive experience with Britny. Her dedication to providing clear and patient service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Thomas Whidden

July 18, 2025

5  out of  5
rating by Thomas Whidden
"Ryan was able to take care of my car insurance issues and answer all my questions in a very timely fashion."
We responded:
"Wow! We appreciate the feedback! We love helping our community plan for a solid financial future through their insurance coverage!"
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Stephanie Flanery

July 14, 2025

5  out of  5
rating by Stephanie Flanery
"Awesome young lady"
We responded:
"Thank you, Stephanie! I'm happy to hear you had a positive experience with our team. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Audrey Harrison

July 14, 2025

5  out of  5
rating by Audrey Harrison
"I’ve been with Ryan’s office almost 10 years. Everyone in the office is wonderful but Robert sets the bar high. As a fellow agent of many years I appreciate his quick responses, no fluff just facts, and he gets it done! As long as I’ve spoken to Robert I know any concern or help needed is taken care of."
We responded:
"Thank you, Audrey, for your kind words and for being with us for nearly a decade! I'm delighted to hear that Robert has consistently provided you with efficient and straightforward service. We truly value your trust and are here for any assistance you may need. Let us know if there's anything else we can do for you!"
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Sage K253

July 13, 2025

5  out of  5
rating by Sage K253
"I've been with Ryan McCloskey State Farm for a few years now and have excellent experience and service. The team helps make sure all my needs are met, and strike an excellent balance between making sure I'm aware of what services they have that may benefit me without anyone being "pushy". My questions are always answered quickly and in plain language. so that I can make the decisions that are best for my family. I plan to stay with them for many more years to come."
We responded:
"Thank you, Sage, for your wonderful feedback! I'm happy to hear that you've had such a positive experience with our team. We always aim to provide clear and helpful service without any pressure. It's great to know that our approach is working well for you and your family. We're here for you anytime you need us!"
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Darrell Graham

July 9, 2025

5  out of  5
rating by Darrell Graham
"We have been very pleased with the customer care/service we have received from this office/business. Also, Bre is the bomb. 🙌"
We responded:
"Thank you, Darrell! I'm happy to hear that you are satisfied with the customer care and service from our office. Bre is indeed fantastic, and I'll be sure to pass along your kind words to her. If you ever need anything else, feel free to reach out!"
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Dandy Sommariva

July 3, 2025

5  out of  5
rating by Dandy Sommariva
"The new *Edition * to the Firm, Bre is awesome !!! When it comes to Ryan's Team, he has the Cream of the Crop. When I discus Insurance, Renters and Auto to anyone in my area, I recommend Ryan's office. Anyone outside of my Area I say "State Farm". I have an Aunt in Oregon, that is amazed at my, my policies and costs thru Ryan. She has said she hasn't been treated well by State Farm in her area in the past, so has another company, which is much higher costs than mine. Once I explained that State Farm agents are independent contractors. As independent contractors, State Farm agents hire their own employees and are responsible for their own business expenses and operations. State Farm agents' employees are not employees of State Farm. And that each are Independently "owned" so to speak, I told her to shop around for a new Agent . Just like your Hairdresser or Mc Donald's, they differ by the "owner". Shouldn't group them all by a corporate Logo/Name ! She said she never thought of it that way.... If they had 10 Stars, Ryan's Team would get 10 instead of 5 !!! P.S. Ryan, you might want to send me some more pens, as I pass them out when I discuss your Team and Agency .. I'm out again .. lol"
We responded:
"Thank you so much for your feedback! Shaina’s definitely a keeper!"
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Cherie Luckhurst

June 2, 2025

5  out of  5
rating by Cherie Luckhurst
"I have had a great experience with the staff of the McCloskey agency, especially Hayley Tsermengas. She worked very hard to generate a competitive rate for my auto and renter's insurance. (By competitive I mean 50% lower than my current policy, with better coverage.) I am thrilled! She was also professional, courteous, and persistent, without being a jerk. I dropped the ball a couple times when I agreed to provide info to her. She just gently reminded me and waited while I got it together. I appreciated her patience and politeness. Thanks Hayley!"
We responded:
"Thank you, Cherie, for sharing your positive experience! I'm happy to hear that Hayley was able to assist you with such dedication and professionalism. It's great to know she provided you with a competitive rate and excellent service. We truly appreciate your feedback and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Kelly Holm

Kelly Holm

May 21, 2025

5  out of  5
rating by Kelly Holm
"Hayley was awesome! She was prompt, very informative, and communicative. I felt very comfortable for the initial contact and throughout the process. She sounded friendly on the phone and seemed to genuinely care about me as a potential client. I would highly recommend."
We responded:
"Hey, Kelly! Thanks so much for letting us know Hayley made the process smooth and that you felt comfortable from the very first call. She takes pride in keeping things clear and making sure every question is answered. It’s rewarding to hear her approach stood out to you. We appreciate your recommendation and the trust you’ve placed in us."
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Patricia Johnson

May 20, 2025

5  out of  5
rating by Patricia Johnson
"Hayley has been most helpful to me in presenting State Farm . She is knowledgeable and professional. She's a keeper for sure!"
We responded:
"Thank you, Patricia, for sharing your experience! I'm glad to hear that Hayley has been helpful and professional in assisting you. We're grateful to have her on our team. If you have any questions or need further assistance, feel free to reach out to our office."
Profile photo of Jaclyn Kirby

Jaclyn Kirby

April 28, 2025

5  out of  5
rating by Jaclyn Kirby
"My husband and I have had Ryan McCloskey as our insurance agent since 2018. We are grateful for the excellent customer service we’ve received directly from his office. It has been helpful to have phone and email communication with his staff to discuss our insurance coverage when we have questions. They have also reached out to us on occasion to make sure we’re getting our insurance needs met and calling on our birthdays to wish us well. Britny was a huge help when she wrote up our homeowner’s insurance policy and included coverage we wouldn’t have considered and we’ve been told many homeowners don’t have. Less than a year into homeownership and we’ve unfortunately had to file a claim due to a plumbing/broken pipe accident. We were relieved to find out she was looking out for us in advance to help in case of an emergency like what we’ve experienced. Thank you, Britny, and the rest of the staff at the Ryan McCloskey State Farm office! We appreciate you 😁"
We responded:
"Thank you, Jaclyn, for sharing your experience! I'm glad to know that our office has been able to support you and your husband since 2018. It's wonderful to hear that Britny's proactive approach with your insurance provided the coverage you needed during a challenging time. Our team is always here to assist with any questions or needs you may have. We appreciate your kind words and look forward to continuing to serve you!"
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Trinidy h

April 22, 2025

5  out of  5
rating by Trinidy h
"Maria with McCloskey State Farm is a wonder Repetitive she answered every question I had and made sure to inform me of all future needs for my insurance plan so I could make adjustments for me and my family."
We responded:
"Thank you, Trinidy, for sharing your experience! I'm glad Maria was able to assist you with all your questions and provide the necessary information for your insurance needs. It's wonderful to know she helped you make informed decisions for you and your family. If you have any more questions or need further assistance, feel free to reach out to our office."
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Sea Gem

April 15, 2025

5  out of  5
rating by Sea Gem
"Taylor was super helpful with my business insurance and she explained it to me where it is easy to understand especially I am new as a small business owner. Thank you Taylor It's me, Licel"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Taylor was able to assist you with your business insurance and make everything clear and understandable. We're here to help, so feel free to reach out if you have any more questions or need further assistance."
Profile photo of Jesse K

Jesse K

April 8, 2025

5  out of  5
rating by Jesse K
"Maria is a wonderful agent who is dedicated to helping you with all your insurance needs. She is honest, kind, and well-spoken, ensuring that you have a positive experience with her. I would highly recommend Maria as your agent!"
We responded:
"Thank you, Jesse, for your fantastic feedback! I'm happy to hear that Maria has been dedicated to assisting you with your insurance needs. Her honesty and kindness truly make a difference. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Profile photo of Chavonne Slack

Chavonne Slack

April 8, 2025

5  out of  5
rating by Chavonne Slack
"I've been with this team since 2016 and have always got top tier help and support from them every time I speak with them! Specifically I'd like to give a shout out to Maria for being so awesome and helping me update my insurance policy and really taking her time with me and answering all my questions! She is 10/10 great and I would definitely recommend this insurance branch to anyone that asked! 🥰❤️"
We responded:
"Thank you so much, Chavonne, for your kind words and for being with us since 2016! We're delighted to know that you've consistently received excellent support from our team. Maria will be thrilled to hear your appreciation for her dedication and assistance with updating your insurance policy. Your recommendation means a lot to us! If you ever need further assistance, we're here to help."
Profile photo of Jaylynda Notti

Jaylynda Notti

April 4, 2025

5  out of  5
rating by Jaylynda Notti
"I had the pleasure of working with his team member Maria and everytime she had always made my inquires fast and easy! I love that they check up on you and give you update to keep you in the loop, she had my documents to me the very next day when it was processed and had no problem making any chances my apartment complex requested of me! Big thank you to Maria and her support!"
We responded:
"Hey, Jaylynda! Thank you for sharing your positive feedback. We’re elated to hear Maria made things easy and efficient for you—that’s exactly the kind of service we aim to provide. Staying in touch and keeping you updated is something she takes seriously, and it’s great to know that it made a difference for you. We appreciate your support and are here whenever you need us!"
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Angela Fejerang

April 1, 2025

4  out of  5
rating by Angela Fejerang
"Maria was very informative and helpful. My only disappointment and concern is that the rates seem high and out of line with our driving and credit records, but that is not within my reps control."
We responded:
"Thank you, Angela, for sharing your thoughts. I'm glad to hear that Maria was informative and helpful during your experience. I understand your concern about the rates, and while it's not within our direct control, we are always here to discuss any questions or explore options that might better suit your needs. Please feel free to reach out to our office anytime for further assistance."
Profile photo of RickandLinda Siemens

RickandLinda Siemens

March 20, 2025

5  out of  5
rating by RickandLinda Siemens
"Having my windshield replaced after a crack was very easy and quick. Thank you for such good service."
We responded:
"I'm happy to know that the process of getting your windshield replaced was smooth and efficient. Thank you, Rick and Linda, for your kind words about our service. If you have any more needs or questions, feel free to reach out to our office anytime!"
Profile photo of Cassie D

Cassie D

March 20, 2025

5  out of  5
rating by Cassie D
"Always go above and beyond to help me out. Thank you for everything"
We responded:
"Thank you, Cassie, for your kind words! I'm happy to know that our efforts to go above and beyond have made a difference for you. If you ever need anything else, don't hesitate to reach out. We're here to help!"
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Jay Yotty

March 20, 2025

5  out of  5
rating by Jay Yotty
"Britny is absolutely amazing. Five Stars is not enough. I would give a Perfect 10. Helpful, knowledgeable, made the process smooth and easy."
We responded:
"Thank you, Jay, for your wonderful feedback! I'm delighted to hear that Britny made your experience smooth and easy. Her helpfulness and knowledge truly shine through. If you ever have more questions or need assistance, feel free to reach out to our office."
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Stacci Davie

March 18, 2025

5  out of  5
rating by Stacci Davie
"I am very glad that you employ somebody like Britny. She was extremely helpful to me today on my car accident and also assisted me and signing up for life insurance. I can’t thank State Farm enough for their employees employees like Britny and Robert are above and beyond all the other Insurance agents."
We responded:
"Thank you, Stacci! We are so happy we could help you after the accident help get you loved ones protected with life insurance!! Britny and Robert are amazing!"
Profile photo of Lan Kulapaditharom

Lan Kulapaditharom

March 18, 2025

5  out of  5
rating by Lan Kulapaditharom
"Taylor was friendly and efficient! I ended up saving on our coverage and support has also been great so far"
We responded:
"Hi Lan! We are so happy Taylor was able to help you get better value for your insurance. She really is fantastic to work with and the rest of the team is ready to help as well."
Profile photo of Darin K

Darin K

March 18, 2025

5  out of  5
rating by Darin K
"Today I visited my State Farm Ryan McCloskey Agency. Maria was my point of contact today. Upon arriving rhis morning after the grossly mishandled roadside towing debacle yesterday. My Agents….. lead by Maria this morning helped initiate damage control from the mishandled roadside towing experience. My go to are always my friendly and professional State Farm’s Agents and Staff. All receipts were submitted for reimbursement for monies I had spent to remedy my unfortunate experience of my vehicle breaking down in the midst of Grandchild birthday present shopping day. After two Uber rides to Enterprise Rent A Car in both Olympia and Lakewood a rental car was secured to continue our days goals….take the Grandchildren shopping for their Birthday Gifts. At the end of the day Grandkids got what they wanted. My Wife was overjoyed to spend quality time with her Grandsons and watch their eyes light up as she got to be The Hero of the birthday outing . The nearly four and a half ordeal of getting our vehicle towed to The Shop in Puyallup from Olympia was gruelling and exhausting. Luckily this all transpired after we had already dropped the Grandsons off at Home. The entire process from requesting a tow around 7 pm last Night until our arrival Home around 11:30 pm after our vehicle finally made it to The Service Department was truly exhausting and frustrating. After surviving the ordeal My State Farm Agents went to work morning to help begin the healing process. It is nice to know that My hometown heroes are there for Myself and My Family at Ryan McCloskey State Farm Agency. Special thanks to Maria for warmly welcoming me this morning making me feel like an appreciated Family Member. She patiently listened to my appalling experience and offered to help set things right regarding my reimbursement process. Maria is expecting her first Baby in May. Show a little love and wish her well as I am sure that she is going to be an amazing Mother based upon how she had taken care of me today. Good Old Fashion First Class Customer Service is a dying art these days but not at Ryan McCloskey State Farm. I wholeheartedly recommend them any day. Thank you Ryan and the rest of the Agency especially Maria for all of your help. I give you all a rating of Five Stars because you earn each and every one of them them the old fashion way one Client at a time."
We responded:
"Hey Darin- thank you for taking the time to write this review. We do everything we can to help in tough situations. We love working with you. "